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FAQ

Here you can find answers to the most Frequently Asked Questions. This category is beeing reviewed and updated constantly.

Purchasing Neebo

  • What is the Daatrics’ mission?
  • Why did you choose the name Neebo?
  • What age can Neebo be worn until and what is Neebo size?
  • What features will Neebo have initially?
  • Will the current version of Neebo be compatible with future updates?
  • How much does Neebo cost?
See all 15 articles

Using Neebo

  • User Data Deletion
  • What does the icon/status for vital signs on the main screen indicate?
  • My child is one year old and Neebo is already on its last notch, is this a problem?
  • How is Neebo different from its competitors?
  • Why is Neebo placed on a baby's wrist?
  • How should Neebo be placed on a child?
See all 32 articles

Technical Information

  • Which AC/DC adapter works best alongside Neebo?
  • What do the lights on Neebo’s base station mean?
  • How does Neebo work?
  • How does Neebo connect?
  • What is Neebo’s Range?
  • Is Neebo waterproof?
See all 10 articles

Safety Information

  • What type of waves and frequency does Neebo use?
  • Is Neebo comfortable for infants?
  • Can a baby take Neebo off?
  • What should I do if Neebo alerts me?
  • My child is premature/has a medical condition. Will Neebo work for them?
  • How far away should my child be from Neebo’s charging station?
See all 12 articles
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