English (World)
Deutsch
Submit a request
Sign in
Neebo Helpdesk
Common Issues
Common Issues
Here you can find the solutions for the issues you may face while using Neebo
Readings and Measurements Issues
Neebo is giving readings while not on a child.
Neebo takes too long to measure vitals for the first time.
Update Issues
Neebo band fails to update.
Charging station fails to update.
Charging Station issues
The charging station doesn’t light up.
My Neebo isn’t being charged.
Connection issues
eSim activation process troubleshooting
Other Issues
I get an error when I try to sign in with my Apple ID account
