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  1. Neebo Helpdesk
  2. Common Issues

Common Issues

Here you can find the solutions for the issues you may face while using Neebo

Readings and Measurements Issues

  • Neebo is giving readings while not on a child.
  • Neebo takes too long to measure vitals for the first time.

Update Issues

  • Neebo band fails to update.
  • Charging station fails to update.

Charging Station issues

  • The charging station doesn’t light up.
  • My Neebo isn’t being charged.

Other Issues

  • I get an error when I try to sign in with my Apple ID account
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