Common Issues

Readings and Measurements Issues

• Neebo is giving readings while not on a child.
• Neebo takes too long to measure vitals for the first time.

Update Issues

• Neebo band fails to update.
• Charging station fails to update.

Charging Station issues

• The charging station doesn’t light up.
• My Neebo isn’t being charged.

Other Issues

• I get an error when I try to sign in with my Apple ID account