Sergio, Neebo Team

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Activity overview

Latest activity by Sergio, Neebo Team
  • Sergio, Neebo Team created an article,

    What does the icon/status for vital signs on the main screen indicate?

    Neebo has color coding and special icons for every vital sign it monitors, below we explain in detail what these mean: Heart Rate The current vital sign's value is within the set reference range. ...

  • Sergio, Neebo Team commented,

    Hi Tiana,I believe we've replied to your email regarding this issue.Please contact us again if any other questions arise.

  • Sergio, Neebo Team created an article,

    My child is one year old and Neebo is already on its last notch, is this a problem?

    Please don’t worry, this isn’t unusual. Babies’ arms grow quickly in the first year. As they develop their wrists actually become slimmer before they grow larger again. Trying it on an older child ...

  • Sergio, Neebo Team created an article,

    How do I maintain Neebo's band in order to keep its color fresh?

    The main advantage of Neebo is that it can be worn during the day, when children are most active. However, taking into account that children’s play is often messy it is hard to keep Neebo's initial...

  • Sergio, Neebo Team created an article,

    What is Activity Monitor and How to use It?

    Monitoring child activity and sleep quality are as important as monitoring vitals. It gives parents/carers the opportunity to aid their child in a timely manner, keep a proper daily schedule to aid...

  • Sergio, Neebo Team created an article,

    I get an error when I try to sign in with my Apple ID account

    There can be an issue when Neebo is not able to sign you in using your Apple ID. The reason might be that you have previously tried to use this authorization method, but for some reason were unable...

  • Sergio, Neebo Team created an article,

    What is the Daatrics’ mission?

    Neebo was designed to provide peace of mind to parents, giving them the ability to monitor their child even when they cannot be physically present. Created by a team of parents, Neebo is the monito...

  • Sergio, Neebo Team created an article,

    What type of waves and frequency does Neebo use?

    Neebo using ultra high frequency (UHF) waves for transmitting data with a frequency of 2.400–2.4835 GHz for Bluetooth Low Energy (BLE) in Neebo itself and 2.402-2.480 GHz for the Wi-Fi in its charg...

  • Sergio, Neebo Team created an article,

    Returns Policy - neebomonitor.com

    To be able to return your item, all of the following conditions must be met: A Return Authorization Number (RAN) must be requested from our customer service team within 14 days from the date of de...

  • Sergio, Neebo Team created an article,

    Privacy Policy - neebomonitor.com

    SECTION 1 — WHAT DO WE DO WITH YOUR INFORMATION? When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your ...