Sergio, Neebo Team

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Activity overview

Latest activity by Sergio, Neebo Team
  • Sergio, Neebo Team created an article,

    I get an error when I try to sign in with my Apple ID account

    There can be an issue when Neebo is not able to sign you in using your Apple ID. The reason might be that you have previously tried to use this authorization method, but for some reason were unable...

  • Sergio, Neebo Team created an article,

    What is the Daatrics’ mission?

    Neebo was designed to provide peace of mind to parents, giving them the ability to monitor their child even when they cannot be physically present. Created by a team of parents, Neebo is the monito...

  • Sergio, Neebo Team created an article,

    What type of waves and frequency does Neebo use?

    Neebo using ultra high frequency (UHF) waves for transmitting data with a frequency of 2.400–2.4835 GHz for Bluetooth Low Energy (BLE) in Neebo itself and 2.402-2.480 GHz for the Wi-Fi in its charg...

  • Sergio, Neebo Team created an article,

    Returns Policy - neebomonitor.com

    To be able to return your item, all of the following conditions must be met: A Return Authorization Number (RAN) must be requested from our customer service team within 14 days from the date of de...

  • Sergio, Neebo Team created an article,

    Privacy Policy - neebomonitor.com

    SECTION 1 — WHAT DO WE DO WITH YOUR INFORMATION? When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your ...

  • Sergio, Neebo Team created an article,

    Terms & Conditions - neebomonitor.com

    OVERVIEW This website (further also «site») is operated by DAATRICS LTD (further also “We” or “DAATRICS” or “Our”), registered in the United Kingdom of Great Britain and Northern Ireland as a Priva...

  • Sergio, Neebo Team created an article,

    Which AC/DC adapter works best alongside Neebo?

    Neebo comes without an AC/DC adapter. This decision is related to a different plug design dependent on the country of use, which would automatically lead to the necessity of expanding our SKU. If y...

  • Sergio, Neebo Team created an article,

    What do the lights on Neebo’s base station mean?

    The lights on Neebo’s charging station aren’t just pretty, they are being used as signals. This is what they mean: A turquoise light means that the base station is in standby mode or that Neebo is...

  • Sergio, Neebo Team created an article,

    What should I do if Neebo alerts me?

    We recommend responding immediately in the event of an alert on from your child’s device. However, it is necessary to understand the different type of alerts that Neebo has and the way they work. P...

  • Sergio, Neebo Team created an article,

    My child is premature/has a medical condition. Will Neebo work for them?

    If your child is premature or has pre-existing health conditions of any kind please consult with your child’s doctor(s) to assertion whether Neebo is the right device for them.