Sergio, Neebo Team

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Recent activity by Sergio, Neebo Team Recent activity Votes
  • Could Neebo be a choking hazard?

      Practically Neebo is too big and doesn’t have moving/detachable parts to cause a choking hazard, however, we strongly recommend to do not leave your child without supervision while Neebo is not...

  • What happens if babies chew Neebo or put it in their mouth?

    Neebo is made from medical certified materials with electronics completely sealed within the body.  

  • What if I don’t have a smartphone?

    Unfortunately, Neebo will not work without a smartphone, fablet or tablet.  

  • Does Neebo have cables?

    Neebo is self-contained. It is impossible to open the device as it is fully sealed for safety reasons.  

  • Charging station fails to update.

    Please, try the following steps: Make sure that Neebo itself and a phone containing the app is near the WiFi router during the update and that Neebo isn’t on the charging station; Reboot the route...

  • Neebo band fails to update.

    Please, try the following steps: Make sure that Neebo is near the WiFi router (no more than 3 yards away with a clear line of sight); Make sure that the phone's “Bluetooth” is on; Make sure there ...

  • How is Neebo charged?

    Neebo is charged wirelessly by placing it on the charging station according to the image below. In order to prevent overheating, make sure that the charging station is located on a hard surface (eg...

  • How much does Neebo cost?

    The price of Neebo in the US is $299. In order to find out the cost in your country please refer to our sales page.  

  • My Neebo isn’t being charged.

    Please, try the following steps: Make sure that the device is installed correctly on the charging station, right in the middle of the recess. It is important that it is not being shifted to the si...

  • Can I download the data from Neebo?

    Unfortunately, this is something the software does not currently support.