Sergio, Neebo Team

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Recent activity by Sergio, Neebo Team Recent activity Votes
  • Band/Charging station replacement set up - step by step guide

    1. Please make sure that the latest version of the Neebo app is installed;2. Go to the App's Settings→User Profile→Unlink to unlink your Neebo Band if there is any; A. For the Neebo Band replacemen...

  • What does the icon/status for vital signs on the main screen indicate?

    Neebo has color coding and special icons for every vital sign it monitors, below we explain in detail what these mean: Heart Rate The current vital sign's value is within the set reference range. ...

  • What is the difference between Daytime and Sleep modes?

    As well as standard parameters, in sleeptime mode Neebo also tracks the duration of sleep and notifies the parent if their child is awake. The awake alert is triggered by an increase in activity le...

  • Terms & Conditions -

    OVERVIEW This website (further also «site») is operated by DAATRICS LTD (further also “We” or “DAATRICS” or “Our”), registered in the United Kingdom of Great Britain and Northern Ireland as a Priva...

  • Terms and Conditions - Neebo App

    1. Acceptance By clicking "I Agree" or by using or installing any part of the Application (as defined below), you expressly agree to, and consent to be bound by, all of the terms of this agreement ...

  • Returns Policy -

    1. To be able to return your item, all of the following conditions must be met: A Return Authorization Number (RAN) must be requested from our customer service team within 14 days from the date of...

  • Is Neebo a medical device?

    Neebo is a non-medical device that is not intended to replace, modify, or supplement any prescribed medical device. Neebo is designed for parents of healthy children and not intended to replac...

  • What do the lights on Neebo’s base station mean?

    The lights on Neebo’s charging station aren’t just pretty, they are being used as signals. This is what they mean: A turquoise light means that the base station is in standby mode or that Neebo is...

  • How do you keep Neebo clean?

    Neebo is splash-resistant, so you can easily wipe it with soapy water, wet wipe, Lysol wipe or rubbing alcohol.  

  • How are Neebo’s notifications delivered or How does Neebo’s notification system work?

    Neebo's alerts are being delivered to a mobile phone via in-app or push notifications only.  IMPORTANT! If you have allowed “Critical Alerts” during the Set up process (Image below). It means that ...